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Monday, October 24, 2011

Kudos

I was shopping for a service the other day.  Like most people, I started my search online.  I found a few Seattle businesses that did what I was looking for, and visited a few web sites. 

One of them caught my attention in a way that resonated with me - but not necessarily in a good way.

One of the tabs on this site was for "customer testimonials".  I clicked on it, wanting to read all the rave reviews that this company's satisfied clients had written.

There was ONE testimonial on that page.  One.

Even a company that had only been in business a couple of years would have more than one nice letter from a client.  Wouldn't they?

Sound Seismic has more testimonials than we know what to do with.  Not everybody writes to tell us how awesome we are, but we strive to impress every single client.

I'd toot Sound Seismic's horn and list off all the things we do in our quest for raving fans, but it's a lot more effective to hear it from a third party. 

Now THIS is what a testimonial page should look like!  http://soundseismic.com/about-sound-seismic/testimonials